How To Contact Facebook 6 Urls To Solve Your Facebook Issues

As a Marketer or a Facebook editor, you have more or less experienced various problems with your Facebook posts or ads and need help urgently.

In this article, we has compiled the following 6 useful urls to help you cope with all kinds of difficult situations.

This should be a question that people ask every day, including when their Facebook account or page is blocked for no reason, or when an ad is rejected, people want to contact Facebook Customer Service to find out what happened.

As far as we know, everyone sees different ways to contact Facebook customer service, the most basic ones are to contact by email or directly through Facebook Messenger.

Contact Facebook Customer Service

When you pull to the bottom you will see the following screen.

If you wish to speak directly with Facebook customer service you can click on “Get Additional Support” and you will see your contact information at

During Facebook business hours you can speak directly to Facebook customer service via Facebook Messenger, and outside of business hours, you can send through email

If you want to speak directly to a Facebook representative but you only have the email option, you can also ask other company colleagues to try this link, because even if you are in the same Business Manager, everyone will see different contact options.

How do I unblock my Facebook Ads Manager account?
If your Ads account is suddenly blocked, you can request to unblock it using the following link.

Request to review restricted advertising accounts

Facebook will ask you to fill in whether the account belongs to you and the relevant information.

How to appeal a Rejected Facebook Ad?
Rejected ads are a common occurrence for every marketer, sometimes we may have accidentally triggered Facebook’s regulations, but there are also many cases of misjudgment.

Facebook Account Quality Appeal

If you have more than one Business Manager or advertising account, you can select the corresponding account after clicking to the Account Quality, and you can see the problematic ad and the reason.

If you think there has been a misjudgment, you can select the ad you want to appeal and “Request Review”.

If you believe that your ad has violated Facebook regulations, you can modify the ad in Ads Manager and request for approval again.

How do I know if Facebook is down or if I’m the only one having problems?
When there is a problem with Facebook Page, Ad Manager, Story, etc., all editors will be scared to know whether it is their own problem or Facebook is malfunctioning.

Facebook for Business Status Checker

On the page, you can see if there are any problems with several Facebook tools.

You can see if there are any problems with several Facebook tools on this page:

You can also click on one of the tools to get a better understanding of the situation:

You can also select “View History” in the bottom right corner to see if any problems have occurred before.

How to check the size of your Facebook or Instagram Ads
Do you already know the various types of Facebook or Instagram posts, sizes, and Story well enough? But don’t be afraid if you don’t remember, Facebook has provided clear guidelines to check the material requirements for various targets and platforms:

Facebook Ads Guide

You can choose the type of ads and platform to understand the requirements and restrictions:

Facebook keeps showing the old image after changing the image (thumbnail). The reason is that Facebook has already crawled the image before! In this case, you need to go to Facebook’s Sharing Debugger to let Facebook recrawl the image.

Facebook Sharing Debugger

All you need to do is to put the url in the red box below, and then click on Debug

It will show the previous crawl time and the crawled image, you can click on Scrape Again to let Facebook recrawl.

When you share the link on Facebook again, Facebook will show the latest image.

However, if the link has already been posted on the page, even if you are working on a debug, it will not change the image of the post that has already been posted.

The above 6 are the Facebook links that we often use. We recommend that you use the above links only when using a computer, the mobile version will probably have problems requiring you to login again.