How Do I Use An External Microphone

Hello, @apardey – Hope you are well

Thanks for reaching out to HP Support Forums! I would be glad to be of your assistance!

I understand that the microphone on your HP All-in-One Desktop PC. The single audio jack will support both headphone and microphone. You do not have to use a splitter. Connect the headphone/microphone combo to the jack and then follow the steps below to resolve the issue.

1. Run Audio Troubleshooter:

– Launch Troubleshooting by typing and clicking “Troubleshooting” in

Windows search.

– Click on “Playing Audio”.

– Follow the on-screen instructions.

2. Check if the microphone isn’t disabled:

– Right click on the Volume Icon on the taskbar, select “Recording Devices”.

– Click on “Show disconnected devices”, and “Show disabled devices”.

– Select on Microphone, click on “Properties”. If it is disabled, enable it.

– Once enabled, set Microphone as default audio input device.

3. Check if the microphone isn’t muted:

– Right-Click on the Volume icon on the taskbar, select “Volume Mixer”.

– On the Microphone slider, slide it up to 100%.

4. Boost sensitivity of Microphone:

– Right-Click on the Volume icon on the taskbar, select “Recording”.

– Double click on Microphone.

– Open the Levels Tab, move the Microphone boost slider up to check audio.

5. Disable enhancements:

– Right Click on the Volume icon on the taskbar, select “Recording“, Double

click on Microphone.

– Open the Enhancements / Effects Tab.

– Check “Disable All Sound / System Effects“. Click Apply, OK, test the Microphone again.

6. Change format of the Microphone:

– Right click on the Volume Icon on the taskbar, select “Recording Devices”.

– Double click on Microphone.

– Go to the Advanced Tab, choose any of the 16-bit options on the list.

That should do the trick. Let me know!

Good luck

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DVortex
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